Thank you for banking with First Bank. This resource provides helpful information on a wide range of debit card needs.
Requesting a New Debit Card
If your debit card is damaged, no longer working, or your personal information has changed, you may request a new debit card by calling our accounts team at 940.691.0000 during normal business hours.
Lost or Stolen Debit Cards
If your debit card is lost or stolen, please follow the below steps to ensure your account remains secure, and to replace your debit card.
- Call Card Services at 866.944.2265 to report your card as lost or stolen, and to place a hold on that card so that no transactions can be made.
- During normal business hours, call our accounts team at 940.691.0000 to request a replacement card.
Activating Your First Bank Debit Card
To activate your First Bank Debit Card please call 866.985.2273 and follow the steps to activate your card. You will be asked to set a pin for the card. If you wish to change your pin in the future, you may call the same activation line and a member of our card services team will assist you in setting your new pin.
Still haven’t found what you’re looking for?
We are here to help. Please feel free to contact support and provide detailed description of your issue, and a member of our customer support team will assist you.